You can check your order status via ‘My Account‘ at the top of the page.
From your account page, click on ‘Orders’ to view current and previous orders placed with your email/username. If you have forgotten your password, there is an option to reset your password via email. Please check spam, junk, or promotional email folders for password reset notifications. Your password reset email will come from wordpress (at ) myfantasybands.com
Your order status may be one of the following:
Pending Payment – this is the status of your order during the brief period of time it takes to submit your order and complete checkout via Paypal. Orders that have not been paid for will automatically cancel after 20 minutes have passed.
Processing – This is the time it takes to prepare and package orders, and fluctuates with order volume. Standard processing time for all orders is 3 to 6 business days, including Priority mail orders. Please check the top of my Shipping page for the most up-to-date indication of processing time. If you purchased Priority Mail, you will receive an email from Paypal when your shipping label is generated, but this is NOT an indication that your order has shipped.
Preparing to ship – Your order has been filled and packaged, and will ship within 24 hours.
Complete – Your order has shipped. You will receive a shipment email from ‘My Fantasy Bands’ when your order ships.
Backorder – One or more of the items in your order are temporarily out of stock. I will communicate with you via email regarding your options.
Pre-order – You have purchased a new design in advance. Your order will process and ship as soon as new orders are in stock.
On hold – This usually happens when Paypal does not properly communicate with my website regarding payment confirmation, and is nothing to be concerned about. I will personally confirm payment and change the status of your order to “Processing.”
On hold for eCheck – you have paid with an eCheck via Paypal, and just like a traditional check, these require 3 to 5 business days for funds from your bank account to clear. Processing your order will begin when your eCheck clears.
Cancelled – If your order has been submitted but the payment process via Paypal is not completed within 20 minutes, your order will automatically be cancelled. You can also change your mind after submitting an order, prior to completing payment. Via the payment page on Paypal, there is an option to “Cancel and return to My Fantasy Bands.”