CURRENT ANTICIPATED PROCESSING TIME:
Due to high order volume, processing time for all orders prior to shipment for May and June 2017 is 5 to 8 business days. This does not include holidays or weekends. This is an estimation only, as processing time fluctuates with order volume.
I am on vacation the 3rd week of July and my shop will be closed during this time!
First Class (no tracking): $0.60
(opting out of tracking is done at your own risk)
First Class with Tracking: $2.61
Priority Mail with Tracking: $5.95
(recommended if your trip is in less than 2 weeks)
First Class International: $1.20
Please continue below for complete FAQs about processing and shipping.
Detailed shipping information:
• Processing time – All Orders
• Billing and Shipping addresses
• Payment via Paypal
• Can you get my order to me on time?
• Upgraded Priority Mail
• First Class Shipping details
• International Shipping
• Can you ship to my hotel or resort?
• I have not received my order.
• My order arrived late and I do not need it.
Processing time is the time it takes to prepare your package for shipment, and fluctuates with order volume. Processing time can be longer during times of high order volume, such as peak vacation season, when an active sale or coupon is posted, or when new designs release. Please check the red text at the top of this page for a current estimate of processing time.
I ship packages on average 3 to 4 times per week, Monday through Friday, unless a holiday falls on one of those days. I typically do not ship on holidays or weekends.
During checkout, there is a field for your Billing Address (attached to your payment method used when you pay via Paypal), and there is also a field for a Shipping Address if it differs from your Billing Address; i.e. shipping to a hotel or resort, to a friend, to a client, etc.
Please provide the correct shipping address during checkout here on THIS WEBSITE, not on Paypal. It is not uncommon for guests to use a family member’s Paypal account, a Paypal account attached to a business, or for travel agents to place an order for one of their guests. It’s also common for someone to move and forget to update their profile information on Paypal. For this reason, the address you have on file with Paypal will be disregarded, and I will always default to the shipping information provided during checkout here. If you select Priority Mail, your shipping label will be generated via Paypal, but I will still cross-check your address with the one provided on my website.
Please click this image below for a preview of how the shopping cart page should be filled out. If you are ordering on a mobile device, all fields will be oriented in-line vertically rather than a 2-column layout.
After filling in your billing and shipping information, click the ‘Proceed to Paypal’ button to submit your order and complete payment. You will temporarily exit my website and complete payment via Paypal using the payment method of your choice. Once payment is complete, you will see a payment confirmation page and be redirected back to my website.
You do not need to be a registered Paypal user to submit payment. Click here for information on using Paypal without registering for a Paypal account.
If payment information is not received within 20 minutes, your shopping cart is considered abandoned and your order will automatically cancel.
You should receive TWO emails when you successfully submit an order. If you have not received an order confirmation from my website and ALSO a payment confirmation email from Paypal, your order is not complete. Please check all spam and other email filters if you can’t find your order email from My Fantasy Bands. Your order confirmation emails will come from wordpress(AT)myfantasybands.com or myfantasybands(AT)gmail.com.
I will do my very best! Please remember that I am not a big corporation with an army of workers in distribution centers around the country fulfilling orders. I am one person. With that said, I will do everything I can to get your order to you in a timely manner.
I am not able to guarantee delivery date for any order, and US Postal delays are beyond my control. If it becomes clear that an order has been lost or a shipment will not arrive by the date needed, I will refund your order minus shipping costs.
Evenings and weekends are family time. I’m a work-from-home Mom, so “regular business hours” don’t really exist in my life! I try to devote weekday mornings to answering emails and processing orders. Like many parents who work from home, I wear a lot of different hats. When my kids get off the bus, my focus is on them. This means that I choose not to be at my desk in the afternoons or evenings. I hope you can be respectful of that choice.
If your trip is less than 30 days away, please leave a note during checkout with the date you are leaving so I’m aware of your travel dates when processing your order. During times of high order volume, processing sometimes takes longer than stated here. Please check the top of this page for any updates processing time and potential shipping delays.
If your trip is less than 2 weeks away, please upgrade your shipping to Priority Mail, and leave a note during checkout with the date you are leaving for your trip. This should allow plenty of time for processing, time in-transit, and unforseen shipping delays.
You can also choose to have your order ship directly to your hotel or resort in Florida. This option is available during checkout.
If your trip is less than 1 week away, order at your own risk. On-time delivery is possible with Priority Mail, but not guaranteed.
If your vacation is in less than 2 weeks, Priority Mail is recommended! If your vacation is in less than 2 weeks and you choose a First Class shipping option, your order may not arrive on time.
I do my very best to ship Priority mail orders as soon as possible, excluding weekends and holidays. However, as a rule of thumb, please plan on my current processing time. Check the red message at the top of this page for a current up-to-date projected processing time.
You will receive an email from PayPal with your tracking number when your shipping label is generated. This is NOT an indication that your order has shipped, simply that I have created a shipping label. You will receive an additional email from my website when your order has physically shipped.
Priority mail orders typically arrive in 2 to 4 business days from the shipment date. However, orders can take longer to arrive. US Postal delays are beyond my control, and for this reason I am not able to guarantee delivery dates. If it becomes clear that an order has been lost in the mail or a shipment will not arrive by the date needed, I will refund your order minus shipping costs.
Flat Rate Priority Mail is $5.95, and includes insurance, tracking and delivery confirmation.
All orders ship to the address you provide via the My Fantasy Bands website. Paypal is my payment portal only, and I will always default to the address provided during checkout here.
Orders shipped with a First Class stamp do not include tracking or insurance. These orders ship in a standard #10 business envelope with a good old-fashioned First Class stamp!
Orders shipped via First Class with tracking ship in a flat mailer. The addition of tracking does not speed up delivery process, it simply allows you to track your order.
Once shipped, orders within the lower 48 states generally arrive within a week, but can take longer. If your order has not arrived within 2 weeks of the shipment date, please contact me.
International orders ship via USPS First Class International mail, with a First Class International STAMP (no tracking). Delivery time can take anywhere from 1 to 3 weeks to arrive from shipment date, but this is only an estimate. Mail processing through Customs varies by country, can be unpredictable and USPS does not guarantee ANY delivery dates or times for international shipping.
Please contact me if you have not received your order within 30 days of shipment.
Many International customers choose to have their orders shipped directly to their hotel or resort in Florida, which also qualifies for the Priority Mail upgrade with tracking. Please provide reservation information during checkout.
Absolutely! Vacation planning is stressful, and I’m happy to help ease some of that stress. I can ship your ‘My Fantasy Band’ decals directly to your resort or hotel. Leave a note during checkout with the following information:
- Where you are staying (I have all Disney property addresses on file)
- The First and Last name your reservation is under.
- Check-in Date
TWO WEEK RULE:
Disney resorts prefer not to hold mail for guests longer than 10 days. If your package gets there early, are they going to refuse it? Probably not. However, just to be on the safe side, I will hold any orders direct shipping to a resort until roughly 2 weeks prior to your check-in date. Please feel free to order as far in advance as you would like, I understand the need to mark certain vacation planning items off of your ‘to do’ list so you don’t have to remember later. Just be aware that your order may be held and shipping delayed until approximately 2 weeks prior to your arrival at Disney.
Disney mail procedures:
Disney has business centers located at select resorts on property, and packages arriving via UPS, Fedex, and other independent carriers are processed through these mail centers. Disney charges a $5 handling fee for packages that arrive via these carriers. To the best of my knowledge, USPS (United States Postal Service) delivers mail directly to each resort check-in desk, and there is no fee associated with these deliveries. All ‘My Fantasy Bands’ packages are shipped via USPS.
If you are not staying at a Disney resort, check with your off-property resort or hotel for their mail procedures. Any mail handling fees charged by your hotel are your responsibility.
If a package arrives before your check-in date, it is held in a secure location at your resort check-in desk, and Cast Members generally make note in the computer system that a piece of mail is being held for you. On occasion, this note is overlooked, so please be sure to ask the Cast Members at the check-in or Concierge Desk of your resort to check for any packages that are being held for you.
If your order has shipped via Priority mail, please print your tracking number and keep it with you when you travel, or save it on your smart phone. Sometimes a tracking number will indicate a package is delivered, but hasn’t made it into a guest’s hands yet. Ask a cast member at your resort Concierge Desk to help you locate your package.
Please check the status of your order by logging into your Account page. Order confirmation emails are automatically sent out when payment for an order is received, as well as when an order is completed and shipped. Be sure to check all of your spam folders.
Fun fact: The United States Postal Service handled 154.2 BILLION pieces of mail last year! A huge chunk of that mail is generated by small businesses just like mine! By shopping with my small business, you’re not only helping out my family, but you’re helping out the USPS family as well!
With such a large number of packages and envelopes to deliver, shipping and delivery delays sometimes happen, and occasionally an order gets lost in the mail.
If you opted for First Class shipping, your delivery address is in the United States, and it has been two weeks since your order shipped, please contact me. I am happy to re-ship your order if it has become lost in the mail or otherwise mishandled by the postal service. International guests, please allow up to 4 weeks from the shipment date for your order to arrive.
If you selected Priority Mail as your shipping option and your package does not arrive in time for your vacation, please return your package to me at your earliest convenience (which may be after your vacation is over and you are back home). When I am in receipt of the returned package, I will issue a full refund for unused decals, minus shipping.
I’m so sorry that your order did not arrive in time for your vacation. I hope you had a magical time regardless! You can return any order in new and unused condition for a full refund, minus shipping costs. Please contact me for return instructions. Your refund will be issued when I am in receipt of the returned package and have verified that your decals are new and unused.