I am on vacation the 3rd week of July. My shop will remain open, but I will not be answering emails or shipping orders. Processing time for orders received during this time will begin upon my return!
BEFORE YOU EMAIL: Please take time to read my FAQ page & my Shipping info page. I feel it is important to personally respond to every email I receive, and I will continue to reach for that goal. Please understand that I am an individual, a working Mom, not a big corporation. There are days I spend as much as 5 hours responding to emails, and 90% of them are questions answered on my website. For this reason, my processing time continues to go up!
Please help me provide you with the best service possible by reading these pages so I can spend my time getting orders out quickly, and working on new designs! If you are unable to find an answer to your question on these pages, feel free to email me.
I generally answer emails in the mornings or early afternoon, Monday through Friday. Evenings and weekends are family time and I ask that you be respectful of that choice. Please allow a few days for me to respond. During periods of high order volume, order processing comes first.
Thank you for your continued support! I have the best fans ever!